Finding
SaaS obesity
More tools than the team has processes, and nobody owns the list.
Every tool on the list was bought to solve something real. The problem is not any one of them; it is that nobody has ever looked at the list as a list. Two of them overlap, one is paid for by a team that stopped using it, and at least one renews annually on a card nobody checks.
The cost that hurts is not the subscription. It is that the same data now lives in four places with four opinions about it, so every question that spans two teams needs a person to reconcile them by hand — which is a manual conveyor, wearing a different hat.
The fix rarely starts with cancelling anything. It starts with drawing the list and finding out which tool is the system of record for what.
Shows up on the card first and in the reconciliation work second.
The next step
Half an hour is usually enough to find the two tools that overlap, and that is where the money is.
Find out what this is called →