First appointment
Put a time in the calendar
Thirty minutes, one symptom, no deck. You describe how the work moves today; I say what I would measure first and whether the arithmetic is likely to close.
- 01Thirty minutes, by video. The link arrives with the confirmation.
- 02Bring one process rather than a strategy. Specific beats broad here.
- 03If the numbers do not work, the call ends with me saying so.
What the call is about
Pick a day
Reading the calendar…
What the call is
The first appointment is thirty minutes by video, free and with no prepayment. Every piece of work I take on starts with one of these. We look at one symptom: how the work moves today, where it stalls and what that costs you a week.
By the end you hear what I would measure first and whether the numbers for treating it are likely to work out. If it does not, I say so and the call ends there. Thirty minutes is too short for a strategy, so the call stays on one process.
What to bring
One process and one number attached to it: hours a week, the number of people it passes through, or how often it breaks. The number is what turns the call into a diagnosis rather than a conversation.
If you do not have a number yet, the diagnostic on this site asks ten questions and ends with a named condition and what a year of it costs at your own hourly rate. Where the finding calls for a consultation, its link leads straight to this calendar.
How booking works
First you pick what the call is about. There are four topics: a general consultation, AI automation, regulatory immunity (privacy, access and audit around an AI system under GDPR, LGPD or a DPA), and questions about Architect Mode, the one-day intensive in Florianópolis.
Then a day and a time. The calendar shows about three weeks ahead, in your own time zone. Some slots fall at night where you are; they stay on offer so the calendar is not cut in half, and you should take one only if it really suits. Last come a name and an email. Company, phone and a paragraph about what hurts are optional, though the paragraph saves the first minutes of the call.
After you book
The confirmation arrives by email with a calendar invite. The joining link comes in the same letter or, when it is not there, separately before the call. The invite carries a reminder half an hour before the start.
The letter also has a link that moves or cancels the appointment, with no account and no reply needed. A cancelled slot goes back into the calendar and the invite is withdrawn from yours. If the calendar itself does not load, write to [email protected] or to @mikefluff on Telegram and we will book a time by hand.
Questions
Is the consultation free?
Yes. Thirty minutes, with no prepayment. Whether any paid work follows depends on what the call finds.
What can the call be about?
Anything the practice does: a business and tech audit, AI automation with chatbots, assistants and decision systems, custom development and integrations, AI privacy and compliance, process optimisation. Pick the closest of the four topics; the call itself stays on one symptom.
What do you not take on?
Legal advice, financial auditing or investment advice, and advice with no implementation behind it. If that is what you need, the call will be short and I will say so.
How do I move or cancel the appointment?
Use the link in the confirmation letter. It works without an account and without replying to anyone.
What if no time in the calendar suits me?
Write to [email protected] and we will find a time.